The screening process takes 48 hours, not including validation. You will be able to login to your account and review the screening results.

OIGCN requires a social security number to validate any name associations that are discovered during the screening process. Even having the last 4 digits of the SSN is not adequate to confirm or disprove excluded status. Name associations that are missing SSN information and cannot be verified will be listed on the screening report as [...]

You will receive an online confirmation indicating that the names/file has been successfully received. If there are any errors with your file’s formatting, we will notify you and work with you to make the corrections.

In this case, we suggest that you contact your payroll company. They will be able to assemble a list of your employee names, and submit the file for you.

Yes. The OIGCN system can accommodate multiple users from each vendor organization, and we can provide different access levels depending on the user’s need to upload and/or retrieve reports. However, each vendor should register only ONCE with OIGCN, and there should be only ONE upload of the data file per month.

There are two ways to submit names for screening. You may either enter the names of employees into the online data grid sheet, or you may upload a CSV data file that contains all the names. Once you register with OIGCN, you will receive an email that outlines data file and formatting requirements for your [...]

Each month, you will need to submit a complete list of names that has been updated for any changes that have occurred since your last submission (new hires, terminations). We are sorry, but we cannot receive only added names or notes about who has been terminated; we MUST receive a complete and new list each [...]

Employees to be screened fall into two categories: 1. those that are directly involved in the claim/order process, that are using/receiving medical assistance money, and 2. those that “causing medical assistance money to flow” to the healthcare facilities that you service. Once you register with OIGCN, you will receive an email that outlines data file [...]

If you need assistance, please contact our call center customer service team at 607-240-2400.

On the Login page, you will see a button for “Forgot Password”. Please click here and follow the instructions.